A sustainable business is an enterprise that is built to last. It has a positive impact on the local community and economy in which it serves. Sustainable businesses offer convenience, service and [...]

Not only do we strive to better our communities by providing unrivalled customer service, but we also strive to be good stewards of the communities we serve through our Kendall Cares program. [...]

We all have choices, and these choices dictate how we feel and act. Appreciation has no downside! It alters how you perceive and interpret what happens to you. It changes how you [...]

Take Ownership - Accept complete responsibility for yourself and everything that happens to you. Don’t criticize, don’t make excuses or blame others for anything. Focus on resolution rather than blame. Keep your [...]

Be Honest –At Kendall we pride ourselves on doing what’s right. We are upfront, honest and transparent with our words and actions. We stay true to our high regard for ethical practices [...]

Be Creative – Do more with less. Use creative thinking to address a customer’s concerns. Bring new ideas to the table that benefit the customer, employee and Kendall. Don’t be afraid to [...]

In a fast paced, ever-changing business environment, mediocrity will inevitably fail. It is up to everyone in the organization to embrace and drive positive change. Everyone in an organization is expected to [...]

Every interaction is an opportunity to create a WOW moment that is worth a positive REMARK from a customer or employee to their family, a friend, or coworker. Creating remarkable moments is [...]