• Be Creative – Do more with less. Use creative thinking to address a customer’s concerns. Bring new ideas to the table that benefit the customer, employee and Kendall. Don’t be afraid to step out of your comfort zone and be creative.
  • Be Passionate – Take pride in your efforts. Come to work every day with a desire to better yourself, the company and the customer experience. We should all be passionate about the purpose of the company.
  • Be Driven – Set personal goals. Set professional goals. Write down your goals and work towards those goals daily. World Class is 5% idea, 95% execution.