• We all have choices, and these choices dictate how we feel and act. Appreciation has no downside! It alters how you perceive and interpret what happens to you. It changes how you respond to situations and events, which in turn changes how employees and customers respond to you.
  • Appreciation takes bravery and resolve. It’s the road less traveled, and not all people choose to take it. When you choose thoughts of valuing and appreciation as your primary state, you are taking the high road. You are saying no to blame, to bitterness, and revenge.